As an example of Morley's concentration on providing excellence in our service offerings, our associates developed a list of universal traits that describe the overall approach to customer care that the company embraces. These traits became known as the Morley Gold Standards® and are at the heart of everything we do.
Integrity is our foundation. Morley associates are dedicated to fair and honest business practices, which result in strong, long-lasting partnering relationships.
Teamwork is our commitment. The Morley team draws upon the diverse experience, extensive knowledge and the unique personality of each associate within the Morley family. Morley emphasizes consideration for others, group interaction, team play and humor in order to create greater success.
Safety is our practice. Customer care, on-the-job safety and associate security are given the highest priority in everything we do. From traveling to work to operating projects around the world, safety is a priority.
Communication is our connection. Morley associates recognize accurate information must be shared with our clients and each other in an open, frequent and timely manner. Effective communication is essential to our success and growth.
Creativity is our competitive edge. Morley associates utilize imaginative, innovative approaches to develop unique solutions. We turn vision into reality.
Leadership is our discipline. Every Morley associate is encouraged to inspire others by demonstrating leadership in his or her respective area of expertise. Empowered associates coach, mentor and share their skills openly with others.
Excellence is our motivation. We are dedicated to consistently delivering the highest quality products and services to all clients. Continuous training improves associates' skills and enhances long-term customer relationships. Our ongoing
pursuit of excellence yields outstanding results.
Attitude is our strength. Every Morley associate brings a spirit of self-confidence, courtesy, experience and professionalism to the workplace. This positive attitude is reflected in our commitment to provide clients with exceptional
service. We are proud of what we do.
Recognition is our reward. Morley is dedicated to recognizing all associates who are committed to making a difference. Exceeding expectations is our standard and being recognized is our reward. We earn our reputation.